We want you to be completely satisfied with your purchase from Get Topix. Please read our Return and Exchange Policy carefully.

1. Returns

  • You may return items within 30 days of purchase for a full refund or exchange, provided the items are in their original condition, unused, and in the original packaging.
  • To initiate a return, please contact us at support@gettopix.com with your order number and reason for the return.

2. Exchanges

  • If you wish to exchange an item, please contact us within 30 days of purchase. We will provide instructions on how to proceed with the exchange.
  • Exchanges are subject to product availability.

3. Non-Returnable Items

  • Items marked as final sale cannot be returned or exchanged.
  • Customized or personalized products are non-returnable.

4. Refunds

  • Refunds will be processed within 7-10 business days of receiving the returned item.
  • Refunds will be issued to the original payment method.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a trackable shipping service to return items.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund.

7. Contact Information

For any questions about our Return and Exchange Policy, please contact us at support@gettopix.com.